Fees and Policies

Policies

Payment Policy

The registration fee and guest fee (if applicable) will be charged in full, as one payment, after the conference, in Q4 2026, to the payment method selected during registration. Charges processed via practice/education credits cannot be reimbursed. If there are not enough credits available, the remaining difference will be applied to your commission account.

NOTE: If you are paying for another attendee's registration, please inform the attendee to include your name, email, and Advisor number in their registration form under the “Who is paying for your registration” question. If you require an update to this information, please email the IG Exchange mailbox by October 12, 2026 to identify the required changes.

Cancellation Policy

We do recognize personal and business commitments can change and as a result you might have to cancel your registration. We want to do our best to support you recognizing that commitments to hotels, venues etc. must be made.

Field cancellation policy:

Cancellations for registrations received prior to September 21, 2026 will be charged a non-refundable $229 processing fee. Any cancellations received after this date will be charged the full registration fee.

Transfer policy:

To avoid cancellation penalties, you may transfer your registration to another Advisor but will be responsible for notifying the IG Exchange mailbox by October 12, 2026.

Guest cancellation policy:

Cancellations for guest registrations received prior to September 21, 2026 will be processed at no cost. Any cancellations received after this date will be charged the full registration fee. To avoid cancellation penalties, you may transfer the guest registration but will be responsible for notifying the IG Exchange mailbox by October 12, 2026.

All cancellation and registration transfer requests must be emailed to the IG Exchange mailbox.